I was crunched for time before my international trip to St Petersburg, Russia and Helsinki, Finland to get a button sewn back onto my jacket. I decided to take my jacket and button to Kingdom Cleaners in Old Town Alexandria and see if they could help me with my dilemma. Of course this was Saturday and they are closed on Sunday and I was leaving on Monday. When I walked in they were friendly as always and asked me when I would need it back. I told him today and the situation why and he said come back before we close. I was super excited that they were going to get this done for me the same day.
When I returned right before they closed, I had my wallet out expecting to pay a big price for same day service and as he handed me my jacket he said No Charge. I at first was speechless and said please let me pay for the service and he said, no. I am still shocked that they took care of me on the same day and did not charge me for the service. Talking about keeping a client for life, I will never change cleaners as long as they are the owners.
Thank you Kingdom Cleaners for Going Above and Beyond to help one of your loyal customers!